"Hi, ... I just viewed the DVD I bought and thought I could hear the sounds and smell the smells! I really had a great time on our trip and appreciated your knowledge and experience and your company! It was, for me, an experience of a lifetime! Mahalo, once more, and all the best! Fondly -- Regina" 
"Tom Pfeiffer proved to be a knowledgeable and trustworthy guide throughout our trip. He communicated not only a wealth of information and his passion for the subject of volcanology, but also his delight in the drama and beauty of the world of volcanoes. Respectful of individual needs and interests, he made the experience both educational and most enjoyable. Regina Bringolf, Hancock, New Hampshire, U.S.A." 

Private Tour auf Hawaii im November 2008

Dear Philip, dear Tom,

in November after an really exciting day, we´ve promised Philip to send some pictures.
Well, it was not forgotten, we just had to cover with Christmas, new year and, of course we had to sort through our pictures first. We did, and you can find the photos here. As you can see, Tom, you have the right fireproof man out there on Hawaii. Thank you again for taking us on that trip, showing us what kind of stuff lava really is!
We wish both of you a happy new year, full of adventures and new experiences. Stay healthy!

Regards and “auf Wiedersehen”

Sabine + Egon
VolcanoDiscovery im Endless Vacation Magazin:

"Aloha  Tom
Just wanted to give you some feedback from the above trip.  It was FANTASTIC!!!!!.  As you know I was the only participant which worked well for me as we had a suggested itinerary, but was able to modify to suit my requirements, including the incredible boat trip to view lava.  I have travelled extensively, and this boat trip is definitely up there at the top with other unbeatable life experiences. Philip Ong is one of the kind.  His knowledge and passion for the Big Island is unsurpassable.  His friendly disposition enjoyable.  I loved every minute I spent with him, will treasure the discussions about anything and everything we undertook.  The joking and laughs we shared - he really made the experience work.   Also I would like to thank you for all the emailing and sorting of dates etc that you did to make my trip possible.  Phil has some fantastic ideas and plans to include in future tours, which will make it even better - if that is possible.   An amazing experience that I will never forget and a new friend made.   Mahalo!!  Denise Ellson"

Rückmeldung zu unserer Tour auf Hawaii:
"We hiked the volcanic lava with Philip on Jan. 30 and what a thrill it was for us!  Philip was able to point out various configurations and structures that we saw along the way and explain their existence because of his background as a geologist and volcanologist, and that just made the whole trip for us. He also took us close to a skylight where we could see the glow from the lava flowing through the tube and be the first people to walk on the new lava around it, and that was definitely a thrilling experience! We have shown just about everyone we've met the pictures of the skylight and have told them about your company, so hope you get some business out of it. There was certainly a lot of interest.
Anyway, I just wanted to thank you for enabling us to have such a wonderful experience, and to thank Philip again for taking us on such a fascinating hike.  It was the highlight of our cruise around the Hawaiian islands.  We're glad that we got to ride in Philip's old hunker of a jeep as it made it a bit funky for us, but hope he enjoys his new vehicle." (Sheila, US)

Rückmeldung über die Kilauea-Spezialreise im Juli 2007:
"We have arrived at home last night as per schedule...We could enjoy our tour very much and we think that our tour aim was 100% satisfied. We could have wonderful experience that we could never forget. Thank you very much for your guide. Later, by mail, I will send two video files, mpeg2 format and mpeg4 format, that recorded turnover the lava lake. Sincerely, Seiji" (S. Takeda, Japan, Kilauea Volcano Special tour July 07) 

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